- Shipment will take place ONLY at your billing address as per the proforma invoice/Estimate. Kindly DO check the address and telephone number in the proforma invoice/Estimate.
- Normally we ship within 3 working days, for customized orders it may be different. Please note that no shipments made from us on Sundays and public holidays as our logistics partner does not make any pick-ups on those days.
- In rare cases, delays might occur due to Customs clearance delays, flight delays or other unavoidable circumstances. However, we always try our level best to ensure delivery within the number of days to delivery as informed in our post-order communication to the customer.
- If the products get damaged or lost during transit by the shipping company, Gattu Designer can not be held liable. Gattu Designer will not be held responsible for any delay, damage in transit, or otherwise due to the courier company. Once the customer receives the product from the courier company or any other delivery methods and acknowledges it, it shall be treated as good delivery and on no grounds, it shall be returned as bad delivery.